Security and protection of your personal data

We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. That is why we apply the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by our external service providers.

Definitions

The legislature requires that personal data be processed in a lawful manner, in good faith and in a manner that is understandable for the person concerned (“lawfulness, processing in good faith, transparency”). To ensure this, we inform you about the individual legal definitions that are also used in this data protection declaration:

1. Personal Data

“Personal data” is all information that relates to an identified or identifiable natural person (hereinafter “data subject”); A natural person is regarded as identifiable who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of this natural person.

2. Processing

“Processing” is any process carried out, with or without the help of automated processes, or any such series of processes in connection with personal data such as the collection, recording, organization, ordering, storage, adaptation or change, reading out, querying , the use, the disclosure by transmission, distribution or any other form of provision, the comparison or the linking, the restriction, the deletion or the destruction.

3. Restriction of processing

“Restriction of processing” is the marking of stored personal data with the aim of restricting their future processing.

4. Profiling

“Profiling” is any type of automated processing of personal data that consists of using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, to analyze or predict personal preferences, interests, reliability, behavior, whereabouts or change of location of this natural person.

5. Pseudonymization

“Pseudonymization” is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is stored separately and is subject to technical and organizational measures that ensure that the personal Data cannot be assigned to an identified or identifiable natural person.

6. File system

“File system” is any structured collection of personal data that is accessible according to certain criteria, regardless of whether this collection is managed centrally, decentrally or according to functional or geographical criteria.

7. Responsible

“Responsible” is a natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data; If the purposes and means of this processing are specified by Union law or the law of the member states, the person responsible or the specific criteria for his appointment can be provided for in accordance with Union law or the law of the member states.

8. Processors

“Processor” is a natural or legal person, authority, institution or other body that processes personal data on behalf of the person responsible.

9. Recipient

“Recipient” is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. Authorities that may receive personal data as part of a specific investigation according to Union law or the law of the member states are not considered recipients; The processing of this data by the named authorities takes place in accordance with the applicable data protection regulations in accordance with the purposes of the processing.

10. Third

“Third party” is a natural or legal person, authority, institution or other body, apart from the data subject, the person responsible, the processor and the persons who are authorized to process the personal data under the direct responsibility of the person responsible or the processor.

11. Consent

A “consent” of the person concerned is any voluntary expression of will given in an informed manner and unambiguously in the form of a declaration or other unequivocal affirmative action with which the person concerned indicates that they are processing the information concerning them consent to personal data.

Lawfulness of processing

The processing of personal data is only lawful if there is a legal basis for the processing. According to Article 6 Paragraph 1 lit. a – f GDPR in particular:

a. The data subject has given their consent to the processing of their personal data for one or more specific purposes;

b. The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures that are carried out at the request of the data subject;

c. the processing is necessary to fulfill a legal obligation to which the person responsible is subject;

d. the processing is necessary to protect the vital interests of the data subject or another natural person;

e. The processing is necessary for the performance of a task that is in the public interest or takes place in the exercise of official authority that has been assigned to the person responsible;

f. Processing is necessary to safeguard the legitimate interests of the person responsible or a third party, unless the interests or fundamental rights and freedoms of the person concerned, which require the protection of personal data, outweigh them, in particular if the person concerned is a child .

Information about the collection of personal data

(1) In the following we inform you about the collection of personal data when using our website. Personal data are e.g. B. name, address, email addresses, user behavior.

(2) If you contact us by e-mail, we will save the data you provide (your e-mail address, possibly your name and telephone number) in order to answer your questions. We delete the data arising in this context after the storage is no longer required, or the processing is restricted if there are statutory retention requirements.

Collection of personal data when you visit our website

If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit.f GDPR):

• IP address

• Date and time of the request

• Time zone difference to Greenwich Mean Time (GMT)

• Content of the request (specific page)

• Access status / HTTP status code

• Amount of data transferred in each case

• Website from which the request came

• Browser

• Operating system and its interface

• Language and version of the browser software.

Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as the organization of our operations, financial accounting and compliance with legal obligations, such as archiving. We process the same data that we process in the context of providing our contractual services. The processing bases are Art. 6 Para. 1 lit. c. GDPR, Art. 6 Para. 1 lit. f., Art. 28 GDPR. Data subjects are affected by the processing: customers, interested parties, business partners and website visitors. The purpose and our interest in processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services. The deletion of the data with regard to contractual services and contractual communication corresponds to the information given for these processing activities. We disclose or transmit data to the financial administration, consultants, such as tax consultants or auditors, as well as other fee offices and payment service providers. Furthermore, on the basis of our business interests, we store information on suppliers, organizers and other business partners, e.g. for later contact. We generally store this mostly company-related data permanently.

Newsletter

(1) With your consent, you can subscribe to our newsletter, which we use to inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(2) We use the so-called double opt-in procedure to register for our newsletter. This means that after you have registered, we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we save the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

(3) The only mandatory information for sending the newsletter is your email address. The provision of further, separately marked data is voluntary and is used in order to be able to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Article 6 Paragraph 1 Sentence 1 lit. a GDPR.

(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter email, or by emailing info@visitorgroups-europarl.eu or by sending a message to the contact details given in the legal notice.

Online presence in social media

We maintain an online presence within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services. When calling up the respective networks and platforms, the terms and conditions and the data processing guidelines of their respective operators apply.

Unless otherwise stated in our data protection declaration, we process user data provided that they communicate with us within social networks and platforms, e.g. Write articles on our online presence or send us messages.

Integration of services and content from third parties

We use content or service offers from third-party providers within our online offer on the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. Services such as Include videos or fonts (hereinafter referred to as “content”). This always presupposes that the third-party providers of this content perceive the IP address of the users, since they would not be able to send the content to their browser without the IP address. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user’s device and contain, among other things, technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offer, as well as being linked to such information from other sources.

a) As part of our online offer, functions and content of the YouTube service can be integrated. These are offered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. In particular, this includes videos. Users can use buttons to express their liking for the content. In addition, users can subscribe to the authors of the content or our contributions. If the users are members of the YouTube platform, YouTube can assign the content and functions to the profiles of the users there.

You can find the provider’s data protection declaration here: https://www.google.com/policies/privacy/

Opt-Out: https://adssettings.google.com/authenticated

b) As part of our online offer, functions and content of the Facebook service can be integrated. These are offered by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”).

Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

further information on data collection:

http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/ privacy / your-info # everyoneinfo.

c) We integrate the fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, into our website. The provider’s privacy policy can be found here:

https://www.google.com/policies/privacy/,

Opt-Out: https://adssettings.google.com/authenticated

d) We bind the fonts (“MyFonts”) of the provider Monotype GmbH

Bergmannstraße 102 10961 Berlin, Germany in our website. The provider’s privacy policy can be found here:

https://www.monotype.com/de/rechtshinweise/datenschutzpolitik/

e) We bind the google ReCaptcha function to recognize bots, e.g. for entries in online forms (“ReCaptcha”) provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

The provider’s privacy policy can be found here:

https://www.google.com/policies/privacy/,

Opt-Out: https://adssettings.google.com/authenticated.

Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and internet usage.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

(3) You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install in: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension “_anonymizeIp ()”. As a result, IP addresses are further processed in abbreviated form, so that personal references can be excluded. If the data collected about you can be linked to a person, this will be excluded immediately and the personal data will be deleted immediately.

(5) We use Google Analytics to analyze the use of our website and to improve it regularly. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR.

(6) Information from the third party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

http://www.google.com/analytics/terms/de.html,

Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html

as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy.

(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.

(8) Deactivate the collection of data by Google Analytics. In this case, a special opt-out cookie is set that prevents the future collection of your usage data when you visit this website.

Rights of the data subject

(1) Revocation of consent

If the processing of personal data is based on consent given, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of the processing carried out on the basis of the consent up to the point of withdrawal.

You can contact us at any time to exercise your right of withdrawal.

(2) Right to confirmation

You have the right to request confirmation from the person responsible as to whether we are processing personal data relating to you. You can request confirmation at any time using the contact details above.

(3) Right to information

If personal data is processed, you can request information about this personal data and the following information at any time:

a. the purposes of the processing;

b. the categories of personal data that are processed;

c. the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular for recipients in third countries or international organizations;

d. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;

e. the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing;

f. the existence of a right to lodge a complaint with a supervisory authority;

g. if the personal data are not collected from the data subject, all available information on the origin of the data;

h. the existence of automated decision-making including profiling in accordance with Article 22 Paragraphs 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

If personal data is transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees in connection with the transmission in accordance with Article 46 GDPR. We provide a copy of the personal data that is the subject of the processing. For all further copies that you personally request, we can charge a reasonable fee based on the administrative costs. If you submit the application electronically, the information must be made available in a common electronic format, unless otherwise stated. The right to receive a copy under paragraph 3 must not affect the rights and freedoms of other persons.

(4) Right to rectification

You have the right to request us to correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – including by means of a supplementary declaration.

(5) Right to deletion (“right to be forgotten”)

You have the right to request that the person responsible delete personal data relating to you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:

a. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

b. The data subject revokes their consent on which the processing was based in accordance with Article 6 (1) (a) or Article 9 (2) (a) GDPR, and there is no other legal basis for the processing.

c. The person concerned objects to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or the person concerned objects to the processing in accordance with Article 21 (2) GDPR.

d. The personal data was processed unlawfully.

e. The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the person responsible is subject.

f. The personal data was collected in relation to the information society services offered in accordance with Article 8 (1) GDPR.

If the person responsible has made the personal data public and is obliged to delete it in accordance with paragraph 1, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for the data processing who process the personal data to inform that a data subject has requested the deletion of all links to this personal data or of copies or replications of this personal data.

The right to deletion (“right to be forgotten”) does not exist if processing is necessary:

• to exercise the right to freedom of expression and information;

• to fulfill a legal obligation that requires processing under the law of the Union or the Member States to which the person responsible is subject, or to perform a task that is in the public interest or in the exercise of official authority that has been transferred to the person responsible;

• for reasons of public interest in the area of public health in accordance with Article 9 Paragraph 2 Letters h and i and Article 9 Paragraph 3 GDPR;

• for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 Paragraph 1 GDPR, insofar as the law referred to in Paragraph 1 is likely to make the realization of the objectives of this processing impossible or seriously impair it, or

• for the establishment, exercise or defense of legal claims.

• You have the right to request that we restrict the processing of your personal data if one of the following conditions is met:

a. the correctness of the personal data is disputed by the data subject for a period that enables the person responsible to check the correctness of the personal data,

b. the processing is unlawful and the person concerned refuses to delete the personal data and instead requests that the use of the personal data be restricted;

c. the controller no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims, or

d. the person concerned has lodged an objection to the processing in accordance with Article 21 (1) GDPR, as long as it has not yet been determined whether the legitimate reasons of the person responsible outweigh those of the person concerned.

If processing has been restricted in accordance with the above-mentioned conditions, this personal data – apart from being stored – will only be used with the consent of the person concerned or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons processed in an important public interest of the Union or a Member State.

In order to exercise the right to restriction of processing, the person concerned can contact us at any time using the contact details given above.

(7) Right to data portability

You have the right to receive the personal data relating to you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another person responsible without being hindered by the person responsible to whom the personal data was provided were to be transmitted, provided that:

a. the processing is based on consent in accordance with Article 6 (1) (a) or Article 9 (2) (a) or on a contract in accordance with Article 6 (1) (b) GDPR and

b. the processing is carried out using automated procedures.

When exercising the right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly from one person in charge to another person in charge, insofar as this is technically feasible. Exercising the right to data portability does not affect the right to erasure (“right to be forgotten”). This right does not apply to processing that is necessary for the performance of a task that is in the public interest or is carried out in the exercise of official authority that has been assigned to the person responsible.

(8) Right of objection

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. The person responsible will no longer process the personal data unless he can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

If personal data is processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of information society services, regardless of Directive 2002/58 / EC, you can exercise your right of objection by means of automated procedures in which technical specifications are used.

You have the right, on grounds relating to your particular situation, to object to the processing of personal data relating to you, which is carried out for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1), unless the processing is necessary to fulfill a task in the public interest.

You can exercise your right of objection at any time by contacting the person responsible.

(9) Automated decisions in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which has legal effect on you or which significantly affects you in a similar manner. This does not apply if the decision:

a. is necessary for the conclusion or performance of a contract between the data subject and the person responsible,

b. is permissible on the basis of legal provisions of the Union or the member states to which the person responsible is subject and these legal provisions contain appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject or

c. takes place with the express consent of the data subject.

The person responsible takes appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the person concerned, including at least the right to obtain the intervention of a person on the part of the person responsible, to express their own point of view and to contest the decision.

The data subject can exercise this right at any time by contacting the responsible person.

(10) Right to lodge a complaint with a supervisory authority

In addition, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work or the place of the alleged infringement, if the person concerned is of the opinion that the processing is of concern to them personal data violates this regulation.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or extrajudicial remedy, including the right to lodge a complaint with a supervisory authority in accordance with Article 77 GDPR, you have the right to an effective judicial remedy if you are of the opinion that your rights under this regulation are not in accordance with this Regulation according to the processing of your personal data have been violated.

Processor

We use external service providers (processors) e.g. B. for the dispatch of goods, newsletters or payment processing. Separate order data processing has been concluded with the service provider to ensure the protection of your personal data.

We work with the following service providers:

Host Europe GmbH, Hansestrasse 111, 51149 Köln